Terms of Service
Account opening ke rules aur terms — sab privacy policy ke saath align hote hain. Koi contradiction nahi, bas ek clear framework.
LEGAL REFERENCE
Privacy Policy — Aapke Account Ki Hifazat
pak3x mein aapka personal information aur financial details bilkul mehfooz hain. Hum JazzCash, Easypaisa, SadaPay aur Raast ke through jo data collect karte hain, woh sirf aapke account...
Data encryption har transaction parJazzCash Easypaisa SadaPay Raast ka secure integrationKoi third-party sharing nahi
Hamara Privacy Posture Aur Jurisdiction
Jab aap pak3x par account open karte ho, tab hum aapka naam, phone number, address aur payment details collect karte hain — sirf account verification aur withdrawals ke liye. JazzCash, Easypaisa, SadaPay aur Raast transactions ke through jo data bheji jaati hai, woh end-to-end encrypted rehti hai. Hum kisi bhi third party ko aapka personal information nahi dete, na hi jhanzon ke
liye. Supported ilaqon mein jo local qanoon ijazat deta hai, aap sirf ussi ke under account access kar sakte ho. Hamara data retention sirf account activity track karne tak limited hai.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
PRIVACY QUESTIONS KA JAWAB
Support Channels Aapke Liye
Team online
Email Support
[email protected] par koi bhi sawaal likhen aur 48 ghanton mein jawab mil jayega. Hum aapke data se related har concern ko seriously lete hain.
Account Settings
Aapke account mein ja kar aap jo bhi personal information share ki hai, usko dekh aur update kar sakte ho. Aapka control, aapka data.
Live Chat
Hamara support team 10 AM se 11 PM (Pakistan time) available hai. Real-time privacy concerns ko solve karte hain aur clarification dete hain.
SECURITY KE FUNDAMENTALS
Hamari Privacy Aur Data Protection Practices
SSL Encryption
Har connection hamara aur aapka browser ke beech encrypted hota hai. JazzCash, Easypaisa, SadaPay aur Raast transactions sirf secure channels...
No Reselling of Data
Aapka phone number, address, ya payment details kabhi marketing companies ko nahi diye jate. Hamara sirf maqsad aapka account secure...
Account Verification Only
Personal info jo hum collect karte hain, woh sirf identity confirm karne aur withdrawal process karne ke liye. Aur kuch...
Local Payment Integration
JazzCash, Easypaisa, SadaPay aur Raast — sabhi Pakistan ke local payment gateways hain jo hamara data local servers par rakhte...
Transparent Logging
Har deposit, withdrawal aur login ka record rhta hai. Aap apne transaction history anytime dekh sakte ho aur kisi bhi...
Regular Security Audits
Hamara infrastructure regularly audited hota hai ta ke data leak na ho. Aapka trust hamari sabse badi responsibility hai.
POLICY KI CONSISTENCY
Sab Policy Pages Par Ek Jaisa Stance
Payment Security
JazzCash, Easypaisa, SadaPay aur Raast integrations jo hamary privacy policy cover karte hain, exact wahi Terms of Service mein documented hain.
Withdrawal Policy
Withdrawals ke liye jo personal data maang te hain, sirf account verification ke liye. Privacy policy aur withdrawal timeline dono transparent hain.
Dispute Resolution
Agar koi privacy concern ho, to wahi email aur live chat channels hain jo support policy mein likhe hain. Koi hidden process nahi.
Data Retention
Account close karne ke baad bhi jo data limited time tak rkhte hain, woh privacy policy aur compliance requirements mein clearly bataya hai.
Jurisdiction Clarity
Sabhi policies mein supported ilaqon ka mention hai. Pakistan ke different regions ke liye local qanoon ijazat karte hain jo rules hain, woh follow karte hain.
Cookie & Tracking
Hamara website jo cookies use karte hain, woh sirf session management aur fraud prevention ke liye. Marketing tracking ya re-targeting nahi hota.
Aapka Account Aur Privacy Features
Account Dashboard
Aapke account page mein sab personal info dikhai deta hai jo hamne store kiya hai. Edit karna ho to edit kar sakte ho, delete karna ho to request kar sakte ho.
Transaction History
JazzCash, Easypaisa, SadaPay aur Raast se har deposit aur withdrawal ka timestamp aur amount log rhta hai. Reference number se kisi bhi transaction ko verify kar sakte ho.
Login Activity
Account access ka record dekh sakte ho — konsi device se, konsa time, konsa location. Suspicious activity detect kar sakte ho immediately.
Payment Method Management
Aapne jo JazzCash, Easypaisa, SadaPay ya Raast linked kiya hai, usko dekh sakte ho, update kar sakte ho ya remove kar sakte ho whenever you want.
Privacy Settings
Account privacy controls mein select kar sakte ho ki aapka profile kaun dekh sakta hai. Aapka choice, aapka visibility level.
Notification Preferences
SMS, email ya in-app notifications — sab ko control kar sakte ho. Sirf wahi updates aayenge jo aap chahte ho.
Aksar Puchhe Jaane Wale Sawal
Jab tak aapka account active hai, aapka data secure servers par rhta hai. Account close karne ke baad bhi hamara 12 mahine ka compliance record maintain karte hain. Us ke baad permanently delete hota hai.
Bilkul. Har payment gateway ke saath encrypted connection hota hai. Transaction ka har step tokenized rahta hai, aapka actual card number kabhi transfer nahi hota. Supported ilaqon mein jo local security standards hain, woh follow karte hain.
Nahi. Hamara data selling karte nahi. Sirf internal fraud prevention aur account verification ke liye use hota hai. No marketing lists, no data brokers, no exceptions.
Hum 24/7 fraud monitoring chalate hain. Agar suspicious activity detect ho, aapko immediately alert karte hain. Unauthorized transactions ko reverse kar sakte ho. Security incident ka detailed log maintain karte hain aur investigation conduct karte hain.
Account close karne se pehle jo essential info hai woh delete nahi kar sakte (legal requirement hai). Lekin account close karne ke baad hum retention period ke end mein permanent delete kar dete hain. Request kar sakte ho anytime.
Agar hamara policy change hota hai, to aapko email se notify karte hain at least 30 days pehle. Naye updates ko accept ya reject kar sakte ho. Agar reject karte ho, to account close karne ka option milta hai data delete krane se pehle.
Login location aur IP address log rhte hain fraud prevention ke liye. Lekin aapka exact GPS location ya browsing history nahi store karte. Sirf JazzCash, Easypaisa, SadaPay aur Raast transactions se jo location info ata hai, woh payment verification ke liye rkhte hain.